Terms of Service - KC Custom Homes

1. ACCEPTANCE OF TERMS

By accessing or using the KC Custom Homes website (www.mykccustomhomes.com) or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. SERVICES PROVIDED

KC Custom Homes provides custom home building services, consultations, and related construction services. Our services include but are not limited to:

• Custom home design and construction
• Home building consultations
• Project management services
• Construction planning and execution

3. SMS/TEXT MESSAGING TERMS

3.1 Program Description

By opting in to receive SMS messages from KC Custom Homes, you expressly consent to receive text messages that may include:

• Appointment confirmations and reminders
• Service updates and notifications
• Account-related information
• Marketing messages and promotional offers (if separately consented to)
• Responses to your inquiries

3.2 Consent

You may provide consent to receive SMS messages by:

• Checking the appropriate consent box on our website forms
• Texting START to our designated phone number
• Providing verbal consent documented by our representatives

3.3 Message Frequency

Message frequency varies based on your account activity and preferences. You may receive multiple messages per week during active projects.

3.4 Message Charges

Standard message and data rates may apply according to your mobile carrier's plan. KC Custom Homes does not charge for SMS messages, but you are responsible for any fees imposed by your carrier.

3.5 Opt-Out Instructions

You may opt out of SMS messages at any time by:

• Replying STOP to any message
• Contacting us at [insert phone number]
• Updating your preferences through our website

Upon opt-out, you will receive a final confirmation message.

3.6 Help

For SMS support, reply HELP to any message or contact us at [insert phone number] or [insert email].

3.7 Supported Carriers

Our SMS service is compatible with major U.S. carriers including but not limited to:AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and others.

3.8 SMS Privacy

• We will not share your phone number with third parties for their marketing purposes
• Phone numbers are stored securely and used only for the stated purposes
• SMS data is handled in accordance with our Privacy Policy

4. USER OBLIGATIONS

By using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Notify us immediately of any unauthorized use
• Comply with all applicable laws and regulations
• Not use our services for any unlawful purpose

5. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, images, and software, is the property of KC Custom Homes or its licensors and is protected by copyright and other intellectual property laws.

6. PROJECT TERMS

6.1 Estimates and Quotes

All estimates and quotes are subject to change based on:

• Material cost fluctuations
• Design changes
• Unforeseen site conditions
• Regulatory changes

6.2 Contracts

Formal construction projects require a separate written contract that will govern the specific terms of that project.

7. PRIVACY AND DATA COLLECTION

Your use of our services is also governed by our Privacy Policy, available at [www.mykccustomhomes.com/privacy-policy]. By using our services, you consent to our collection and use of information as described in the Privacy Policy.

8. DISCLAIMER OF WARRANTIES

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KC CUSTOM HOMES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. INDEMNIFICATION

You agree to indemnify and hold harmless KC Custom Homes, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

11. DISPUTE RESOLUTION

11.1 Governing Law

These Terms shall be governed by the laws of [Your State], without regard to conflict of law principles.

11.2 Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. TERMINATION

We may terminate or suspend your access to our services at any time, with or without cause or notice. Upon termination, your right to use our services will immediately cease.

14. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and any separate construction contracts, constitute the entire agreement between you and KC Custom Homes regarding the use of our services.

16. CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

KC Custom Homes
[Insert Address]
[Insert City, State ZIP]
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Website: www.mykccustomhomes.com

17. SMS COMPLIANCE NOTICE

KC Custom Homes is committed to compliance with all applicable laws regarding SMS communications, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act. We maintain records of all opt-in consent and honor all opt-out requests immediately.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.